



Select the problematic headset and click on Remove device.Go to Settings, click on Devices and select Bluetooth and other devices.Go to Additional troubleshooters and run the following troubleshooters: Playing Audio, Bluetooth, and Recording audio. Follow the instructions from the Get Help window and check the results.Īdditionally, you can also navigate to Settings, select Update and Security and click on Troubleshoot. Launch the Hardware and Devices troubleshooter and let the tool scan and fix your devices.Īlternatively, you can also right-click the Volume icon on the taskbar, and select Troubleshoot sound problems.Run the msdt.exe -id DeviceDiagnostic command and hit Enter.Press the Windows and X keys at the same time and select Command Prompt (Admin).Fix: Can’t Use Bluetooth Headset as Both Headphones and Speakers Run the Hardware, Audio, and Bluetooth Troubleshootersįirst, run the Hardware and Devices troubleshooter.
